Delivery & Returns Policy

Delivery Tariffs

1st Class UK Delivery - £2.99

  • Service; Royal Mail - Small Parcel (Recorded, Signed).
  • 1-5 working day delivery time.

Special Delivery - £7.55

  • Service; Royal Mail - Special Delivery (Recorded, Insured, Signed)
  • Same day dispatch from warehouse (if ordered by 1:30pm)
  • 24 hour delivery time.

Delivery:

All orders are dispatched from our warehouse in UK. All orders confirmed after 1.30pm on a Friday will be shipped the following Monday. www.redeyez.co.uk orders are shipped via Royal Mail.

For all Special Deliveries a tracking number will automatically be sent to your email address once your order has been dispatched, you can use this number on the Royal Mail website to see the progress of your delivery. 

To go to this page click here. Please note for any 24H deliveries which are paid via bank deposit; your order will only be dispatched once funds have cleared into our bank account which may take up to 3 working days depending on which bank you use.

Refunds & Returns:

The customer reserves the right to inform www.redeyez.co.uk of any returns within 14 days of delivery.

After this date the customer has 14 additional days to ship back the goods for a full refund, this also applies to sale items. Items must be in an unused condition to qualify for refunds.